Waitomo Adventures Waitomo Adventures
Waitomo Adventures
Waitomo Adventures
Waitomo Adventures
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Waitomo Tumu Tumu Toobing Waitomo Haggas Honking Holes Waitomo Lost World 4 Hour Waitomo Lost World 7 Hour Epic Waitomo St Benedicts Caverns
Waitomo Adventures

HOT CAVE DEALS
Save $$$ when you book your Waitomo adventure along with any of a range of other activities or services!

Black & White Water Rafting
Underground & Overnight accommodation
Waitomo Adventures

Frequently Asked Questions

Bookings & Check-In
Be sure to book to secure your caving tour by booking in advance.
Our trips are popular and bookings are recommended, especially in the summer months.
To secure the most suitable departure time(s), make your booking early.
Check-in time is 30 minutes prior to the scheduled departure time.

Photo Policy - Free Photos! 
We provide a basic photo service. Our guides take photos on basic cameras and these are provided to clients via internet at no extra charge.
However, please be aware that the focus of our activities is on adventure, not photography.
We have found that the flow of these activities becomes disrupted if clients take their own camera gear.
One person’s photographic dream can be at the expense of others in the group who just want to get on with the adventure.
There are also safety issues e.g. where loose gear could fall and become damaged or even injure someone.
For all these reasons, no client photography equipment is permitted on any activities.
This includes no cameras; no videos; no Go-Pros etc.
If you are a professional photographer and really want to take photos with your own gear, then you can talk to us about arranging an exclusive trip for this purpose.
You are welcome to take your camera to the very start of the activity, but will have to leave it behind in the lockers before you head underground.
Your understanding and cooperation are much appreciated!

Pricing & Cancellation Policy
Prices are GST (tax) inclusive and also include the use of all necessary equipment (except the minimal “you need” items).
You will be asked to supply a credit card number to secure your activity booking.

Cancellation earlier than 24 hours prior to your scheduled departure time incurs no cancellation fees, i.e. they are FREE, UNLESS you have booked an Early Bird deal which is not refundable.
Cancellations later than 24-hours prior to your booked trip will result in your credit card being charged with 25% of the booking value.
We therefore recommend that you do not book an EarlyBird deal unless you are sure that you want it and there will be no changes.
If you are having any sort of problem getting to us on time, please contact us on freephone 0800 WAITOMO (0800 924866) as soon as possible. This could save you cancellation fees and we will help with rescheduling etc where possible.
If you simply fail to turn up for check in of your booked trip, 100% of the value will be charged to your credit card.
  
Children & Minimum Numbers of Participants
Older Children are welcome on our activities subject to the minimum ages given in Table “A” below.
Any children under 15 years of age must be accompanied by a parent, guardian or mature adult known to the child who is aged 18 years and over.
It is critical that any child is sufficiently mature and responsible enough to follow the instructions of the guide.

Minimum Numbers
There are minimum numbers specified in order for any departure of our activities to take place. These are given in Table “A” below.

Table “A”
Activity  

Minimum No. of Clients
for Trip to proceed 

Minimum Age
for Children

TumuTumuToObing  2 12 yrs
Haggas Honking Holes  3 15 yrs
Lost World 4 Hour Option  2 10 yrs
Lost World Epic  3 15 yrs
St Benedict’s Caverns  3 12 yrs

IMPORTANT : PLEASE NOTE that in the event that the minimum number of clients is not achieved the trip will not depart.

We will do our best to suggest alternative arrangements. This may involve a different activity or combination of activities possibly at a different time.
If this is not possible then we will fully refund a direct sale or if you have purchased a voucher from a travel agent we will support a refund from that agent.
To minimise any inconvenience we ask that all clients re-confirm with us once they are in the country, and before they travel to Waitomo.
We also ask all clients to give us contact details at the time of booking in case of an issue arising.
Waitomo adventure caving, abseiling, blackwater rafting and tubing
Get up and close to the amazing stalactites
Participants need a moderate level of fitness – if you can bush-walk or ski for a day, you will be fine
We will supply all of your equipment; including helmets, lights, special vertical gear, and overalls/wetsuits
Waitomo Adventures
Waitomo Adventures Waitomo Adventures Waitomo Adventures
Waitomo Adventures
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